Locate or Redeem a Vehicle
Everything you need to locate, retrieve, pay for, or get help with your towed vehicle.
Before you book — quick checklist
Answer all six questions. Every answer must be "Yes" to continue to booking.
Do you have a valid government-issued photo ID? (driver's license, state ID, or passport)
Are you the registered owner, or do you have a notarized authorization from the owner?
Do you have proof of ownership (title or current registration) in your name and not expired?
Are you prepared to pay all charges in full at pickup?
If the vehicle was towed at police request, do you have a police release (if one is required)?
Appointments outside Monday–Friday 8:00 AM–5:00 PM (including weekends and holidays) are subject to an after-hours fee. Our team will confirm the fee when we contact you to confirm your appointment.
Need immediate help?
Use our online resources or send us a message — our team responds quickly.