Elite Towing & Recovery
Billing & Accounting Department

Billing & Accounting

Questions about an invoice, tow charge, storage fee, or payment? Submit your inquiry below and our billing team will follow up by email — usually within one business day.

Invoice Questions

If you received an invoice and have questions about the charges, itemization, or totals, include your invoice number in the form below.

Vehicle Tow & Storage Charges

Tow fees, daily storage rates, gate fees, and after-hours charges are itemized on your release paperwork. Include your vehicle's license plate or VIN for fastest lookup.

Insurance Billing

If your insurance company is handling the tow, include your claim number and insurer name. We work directly with most major carriers.

Response Time

Our billing team responds to all inquiries within one business day, Monday through Friday. You will receive a confirmation email immediately after submitting.

Submit a Billing Inquiry

Fill out the short form below. You will receive a confirmation email right away, and a billing team member will reply with answers or a detailed breakdown of charges.

Prefer to call or email directly?

(503) 724-5305 [email protected]
Mon – Fri, 8 AM – 5 PM